Terms & Conditions
Please read these terms and conditions carefully to understand the policies and guidelines governing the services provided by PenguinPublication.net. Your use of this website constitutes your acceptance of these Terms of Use and your agreement to be bound by them.
Copyright
You retain complete copyright ownership of all content provided through our services. Penguin Publication claims no copyright on any work delivered, granting you full freedom to use or publish the content as you wish.
Payment
All services require full advance payment as specified on the website. Clients are responsible for covering any transaction fees and applicable taxes.
Revisions
We offer unlimited revisions on delivered work if requests are made within 7 days of delivery (or within 14 days under special circumstances). Revision requests are prioritized based on the initial project urgency, with a standard minimum turnaround time of 24 hours.
Revision timelines based on urgency are as follows:
- Orders with up to 24-hour urgency: 24-hour revision turnaround.
- Orders with 24-48 hour urgency: 48-hour revision turnaround.
- Orders with 48+ hour urgency: 72-hour revision turnaround.
Project Requirements
All project requirements will be discussed with clients before work begins. Service level expectations will be managed based on these agreed terms, business practices, and conditions outlined here.
Refund Policy
Refunds are not available for a change of mind.
We are committed to ensuring your satisfaction with our services. If you are not satisfied with the work delivered, we will provide revisions and adjustments based on your feedback to meet your expectations. Refund requests will only be considered in cases where a significant error or mistake has occurred on our part. Each request will be reviewed on a case-by-case basis, and decisions will follow a thorough evaluation of the situation.
Website Terms of Use
By filling out forms on PenguinPublication.net and opting in via the checkbox, you agree to receive updates, exclusive discounts, and special offers from Penguin Publication through email, SMS, and phone calls.
The information on www.PenguinPublication.net, including service descriptions, is provided for general informational purposes only and does not constitute advice, certifications, guarantees, or warranties.
Penguin Publication and its affiliates, associates, or employees are not liable for any losses or damages resulting from inadvertent errors on this website. The company and its affiliates also disclaim liability for any issues related to website performance, unauthorized access, or information alterations.
By using this site, you agree to defend, indemnify, and hold harmless Penguin Publication, its subsidiaries, affiliates, officers, agents, and employees from any claims, liabilities, losses, or expenses arising from your use of the website, violation of these Terms of Use, or infringement of third-party rights.
This agreement does not create any partnership, employment, or agency relationship between you and Penguin Publication.
